Pipedrive teams up with the Ambitious Africa initiative to develop entrepreneurship in the world’s fastest-growing continent

Sales CRM Pipedrive has entered a partnership with the project ‘Ambitious Africa‘, which aims to empower collaborative projects in the fields of education, entrepreneurship, and entertainment between Africa and the Nordics. This continent-wide program, run largely as a grassroots youth initiative but also supported by the Finnish Government and the European Commission, takes Pipedrive CRM to each country in Africa, where the company plans to significantly expand its business in the coming years

Arho Anttila, Pipedrive’s General Manager for Africa and Asia, confirms that Pipedrive has expansion plans in the African market as the continent has shown steady and rapid growth in the past years with a vastly developing SMB sector and improving living standards. “Thanks to ‘Ambitious Africa’ we can build our network and learn more about the specifics of sales in each of these African countries while enabling this great continent to reach its full potential.”

On May 26, Ambitious Africa held its first Global Matchmaking Summit which brought together more than one thousand Nordic and African entrepreneurs, students, and policymakers. “Pipedrive is extremely excited to partner with such a unique large-scale initiative, which aims to empower the transformation of African countries by creating contacts, collaborations, and fostering entrepreneurial mindset among the youth in two continents,” says Anttila. As part of the partnership, teams of 54 African countries participating in the program use Pipedrive CRM for managing their projects and contacts.

Salesforce Named #1 CRM Provider for Seventh Consecutive Year

Salesforce, the global leader in CRM, announced that for the seventh consecutive year it has been named the #1 CRM provider by International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker. Salesforce grew its overall market share position and increased its revenue more than any other Customer Relationship Management (CRM) vendor.

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In fact, Salesforce increased its market share in 2019 by more percentage points than the rest of the top 13 CRM vendors combined. Additionally, the report names Salesforce as the market share leader in sales applications, customer service applications, and marketing applications.

“Every industry, company, and organization is facing a digital imperative and adapting their business models to the new reality,” said Bret Taylor, President, and COO, Salesforce. “The latest IDC numbers underscore how companies are increasingly turning to Salesforce to help them digitally transform and deliver connected customer experiences.”

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Teledyne LeCroy Launches New Sales and Support Office in Israel

Teledyne LeCroy, the worldwide leader in electronic Physical Layer and Protocol test solutions, is pleased to announce the official opening of its sales and application support office in Israel.

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“A significant sales and support presence in Israel is a sensible choice for us and for our clients,” says Michael Romm, General Manager for Protocol Solutions Group at Teledyne LeCroy. “With its strong and influential high-tech industry and unique entrepreneurship arena, we consider Israel to be a key market for us. The weaving of a top-notch local team into our worldwide network of sales and support organization allows us to be in a unique position to provide even closer service to our Israel customers.”

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“We see a great fit between our core physical layer test products and the needs of customers in Israel.  In everything from high-speed serial data test solutions to our core hi-resolution oscilloscope and related test products, we are excited to be bringing these products to market through our own direct sales team,” said Tyler Cox, General Manager for Physical Layer Test at Teledyne LeCroy. “Our main goal in establishing the local office is to ensure that our customers get an unparalleled level of support for their products and applications.”

Brainshark Scorecards Give Unprecedented Visibility into the Readiness of Sales and Other Client-Facing Teams

Brainshark, Inc., the industry’s only data-driven readiness platform, announced the availability of Readiness Scorecards. Organizations gain quick, deep, and unprecedented insights into the knowledge and learning progress of their sales reps and other client-facing teams – with the ability to compare employees to one another, track learning data over time, and compare performance to goals. These features empower companies to strengthen sales coaching and drive improvements in productivity.

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Brainshark Readiness Scorecards come after Brainshark’s acquisition of sales scorecard and data analytics platform Rekener late last year. Now fully integrated with Brainshark’s platform and data, scorecards provide more powerful, instant, and comprehensive visibility into whether reps and their teams are prepared to engage with clients and prospects.

The scorecards display and distill all Brainshark readiness data – including progress and scores achieved on onboarding activities, training courses/curricula, coaching exercises, and more – at the individual and group levels. Importantly, they make it easy to visualize this data, draw comparisons, and put the information into a “coachable” context.

“Many companies struggle to visualize and benchmark reps’ performance across all their learning activities – wrangling with ‘monster spreadsheets’ or pulling in data experts, with limited success,” said Alex Laats, executive vice president of product and strategy at Brainshark. “Our Readiness Scorecards provide instant answers to questions like, ‘How well are reps ramping up?’; ‘How does a rep’s knowledge compare with peers?’; and ‘Is the rep’s learning – as well as the team’s learning – on track?’ With scorecards, we’re committed to making it easy to monitor, measure, and, most importantly, improve readiness for sales and client-facing teams.”

Brainshark is demonstrating the power of Readiness Scorecards – which will be made available to all new and existing Brainshark customers – at the virtual SiriusDecisions Summit 2020 this week.

With Readiness Scorecards, users can:

  • Quickly visualize and contextualize all their Brainshark activity data. Managers and sales enablement leaders get a comprehensive view into which reps are succeeding with learning activities and who still has work to do.
  • Monitor team-wide learning and coaching trends, noting, for example, whether certain assignments and competencies are presenting difficulties across the board.
  • Drill down to see how reps compare to peers across skills, activities, and metrics.
  • Track activities across a team, enabling managers to see who’s learned the most, scored the highest, finished the fastest, missed the mark, etc.
  • Hold individuals accountable, with the ability to quickly see whether reps have missed a course if coaches are behind on reviews, and more – and then take remediating actions.

One easy way organizations can start using scorecards is with their onboarding programs, particularly when it comes to remote workers. Looking across a class of new hires, for example, companies can see who’s progressed through the curriculum (and who hasn’t), how reps are scoring on training and coaching assignments, and how scores are distributed across the group. Managers can cut the data to view only their teams or individual reps, and the information can also be compared to historical data and metrics from previous onboarding classes. Applying these insights can help keep new reps on track and foster greater success in the long run.

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Brainshark customers can take advantage of pre-built scorecard templates or create their own. All scorecard screens are dynamic and customizable, with the ability to change timeframes, drill down into raw data, export data, and more.

This initial release marks an exciting milestone in Brainshark’s commitment to helping companies make better data-driven decisions for all learning requirements, even those that fall outside the sales organization. Further scorecard enhancements will build on this – integrating both Brainshark and CRM data to generate insights that strengthen coaching programs and further demonstrate how readiness programs impact revenue.