Bespoke Inc. (“Bespoke”), creators of the first AI-powered chatbot developed specifically for emergency response, announced the launch of “BeAssist.” BeAssist enables small businesses across the world to create their own AI (Artificial Intelligence) chatbot in three simple steps to recover more quickly from the effects of the COVID-19 crisis.
With BeAssist, customers of small companies can quickly and easily access important store information including shopping hours during the lockdown, delivery, and curbside pickup options. Through a chat interface on their mobile phones or widget on the homepage of a local business, customers connect instantly to BeAssist and receive answers to their questions in real-time. Businesses stay engaged with customers and receive deep insights about their clients, questions, and concerns during the COVID-19 pandemic.
“Wondering when your local shop will reopen or if they offer delivery or curbside pick-up? BeAssist will give you the answer right away,” says Akemi Tsunagawa, founder and CEO of Bespoke. “Our high-performance AI platform was developed from the ground up to serve the specific needs during emergencies, providing people with the timely info and guidance they need in these tough times. For this new service, we combined our expertise in emergency communication and the tourism industry to now support local businesses and increase sales during these challenging months.”